Our aim is to provide financial services and renewable energy products for both the host community and the refugees, to support their micro and small businesses and also for household use. We see the portfolio in Turkana County growing to over US$3,000,000 in the next 5 years.
The challenges we have faced so far include:
- The communication barrier, since most of the refugees do not speak English: To overcome this challenge, we have employed staff in the various regions to assist with translation.
- Trust issues: Many clients, in both the host and refugee communities, have expressed misgivings about issues to do with trust as a result of being conned before and losing
their savings. We are building trust by sensitising our clients and working with a faster turn-around time.